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Professional Services

Customer Workflows

• Customer Service Management (CSM)

• Field Service Management (FSM)

• Telco, FinServ, Public CSM

• Portals, Bots, and AI

• Sales to Order Management (SOM)

Employee Workflows

• Human Resources (HRSD)

• Workplace Service Delivery (WSD)

• Legal Service Delivery (LSD)

• Procurement Service Management (PSM)

• Employee Center / EC Pro

Technology Workflows

• IT Service Management (ITSM)

• IT Operations Management (ITOM)

• Hardware Asset Management (HAM)

• Software Asset Management (SAM)

• Operational Technology Management (OTM)

• OT Service Management (OTSM)

• OT Vulnerability Response (OTVR)

• Security Operations (SecOps)

Strategic Portfolio Workflows

• Strategic Portfolio Management (SPM)

• Enterprise Architecture (EA)

• Agile Development

• Innovation Management

• Enterprise Asset Management (EAM)

Creator Workflows

• Process Automation

• Performance Analytics and Reporting

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AI & Automation

• Now Assist (GenAI)

• Predictive Intelligence

• Intelligent Automation

• AI Readiness

Experience the Transformative Advantage

ValueCentrix is driven by experience, capability, and a commitment to each client's success.

Each Service we deliver brings you closer to operational excellence with ServiceNow.

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