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Why do so many AI programs still stall between pilot and production? For the past two years, the central question in enterprise AI was a capability question: can it do the work? Between Now Assist's expansion across product lines, agentic workflows moving into general availability, and autonomous specialists resolving the majority of routine IT and HR requests at reference customers, that question has largely been answered. The work can be done.

We have made a deliberate, organization-wide investment in Anthropic's Claude — and the productivity gains are flowing directly to the customers we serve. At ValueCentrix, we hold ourselves to a simple standard: if we expect our customers to embrace innovation, we have to lead from the front. Over the past year, we have made a strategic, organization-wide commitment to integrating Anthropic's Claude across our Engagement Management, Business Process Consulting, and Develo