Operational Technology Management with ServiceNow
Bring Your OT Environment into Clear View
Give operations, security, and IT teams connected visibility into the OT assets that keep your business running. ValueCentrix minimizes downtime, increases visibility, and builds more resilient operations.
Disconnected OT Systems Create Risks You Can't See
Many organizations still manage their manufacturing processes and operations across spreadsheets, tribal knowledge, and disparate systems including external vendor tools — leaving dangerous blind spots. Vulnerabilities go unnoticed, and every outage becomes a scramble to see what’s impacted and how to fix it.
Bring OT Visibility and Resilience Together with ServiceNow Operational Technology Management
Centralizing OT assets, events, vulnerabilities, and service workflows on the ServiceNow AI Platform gives you end-to-end context on every device and every incident, so you can make faster, smarter decisions.
Put OT asset discovery on autopilot
ServiceNow's AI automatically discovers devices on industrial networks, maps them to production processes, and shows exactly how issues will affect operations.
Take control of the asset lifecycle
ServiceNow tracks OT asset details, ownership, status, and dependencies in one place so maintenance, upgrades, and replacements happen on schedule instead of in crisis mode.
Stop vulnerabilities before they cause downtime
ServiceNow identifies OT weaknesses, prioritizes them by operational impact, and automates alerts and workflows so issues are handled before they disrupt your work.
Run OT, IT, and production in one place
ServiceNow ties incidents, changes, and work orders to assets and processes — while its AI checks asset status, logs incidents, and investigates and triages issues.
Build a Smarter OT Brain with Precision OTM Implementation
With the right ServiceNow partner, you don’t just get an inventory of devices. You have a connected system of assets, events, vulnerabilities, and automations that keeps operations moving and risk under control.
Workflows Designed for Real Life
Our Master Architects start with how your operations run, not with a generic template. We design an OTM system that connects assets, events, maintenance, and vulnerability response into workflows that feel natural to your teams.
Value That Shows Up Early and Often
Deployment isn't the win — improvements in uptime, response time, and coordination are. Our implementations are designed to unlock those gains as quickly as possible, so you can demonstrate measurable progress.
Deep Data Modeling Expertise
We refine and enhance your existing OT data structures. The result? An OTM environment that tells you what’s really happening across assets, vulnerabilities, and incidents so you can act decisively.
