Now Assist (GenAI)

ServiceNow Now Assist improves productivity for employees and agents through faster issue resolution and enhanced self-service capabilities. It also helps developers streamline workflows and automate tasks, ultimately leading to cost savings and increased efficiency. This fosters visibility into the current state of issues, requests, devices, and services. By focusing on "high reward" AI configurations, ValueCentrix helps your teams harness the power of AI to tackle repetitive tasks, enhance the quality of Knowledgebase Articles, and promote process improvement across all IT support and delivery teams.